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How do I work with the Garden Designers?

Your personal garden designer will be with you every step of the way through the design process. Once our initial detailed on site survey is completed, they will be in contact with you to introduce themselves.

Share your ideas with them and they may come up with suggestions you haven’t considered. This collaboration is needed to ensure everything is incorporated into a bespoke creative design you’ll love.

The first stage of the design process is the sketch rough concept design. This is to ensure that we have captured what you want into the design and that we are working within your expected ballpark build cost. This is the time to make changes as it isn’t possible once the final design is complete. The rough concept stage ensures we are all on the same page and is part of the exciting evolution of your garden design.

Once you approve the sketch rough concept design, we work towards a full detailed design presentation. This includes a cost breakdown of your investment with a fixed price for us to build it.

If you have any questions, then just ask. Our designers will guide you through the process every step of the way.

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Can I see a sample of materials?

Yes, of course. Our designers will be very pleased to show you samples.

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How long will the garden design process take?

It generally takes about 2-6 weeks from when the survey is completed depending on the time of year and how large and complex the design.

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I can’t read plans very well and worry that I won’t understand the design?

 That’s not a problem. We recognise that many people struggle with this. That’s why, as well as the full colour plans, we always provide 3D photo like images when presenting so you can really get a feel for what the finished garden will look like.

In addition, we create an inspiration mood board for our presentations so you can get a good feel for what we are proposing.

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Can I just get a garden designed, but not build it?

We are a complete garden design and build company, so we take on designs for the gardens we hope to build and landscape as a full package. The designing of your garden is the first part of the process.

You can trust that when you use our own specialist garden landscaping teams, they collaborate seamlessly with our designers’ hand in hand. You will get the absolute best results to your specified budget.

By using our build teams, you will also get the hassle free quality service that you expect.

For our design stage, there is a professional design fee to pay for our qualified garden designers, surveyors and background costs to undertake the design project to the highest standard. 

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How much will it cost to makeover my garden?

 We will give you a ballpark rough figure upon our first zoom call or visit. 
The build cost depends on how much hard landscaping work you want in your space.

Gardens with walls, retaining levels, slopes and extensive paving will cost more than areas of grass and planting.

It is essential to get a budget from you though before we start the design process. Otherwise, we could design something that you fall in love with, but you are not comfortable investing in. We aim to design to your budget and are realistic about what is achievable from the start.

We charge a design fee for the first stage which is dependant on the size of your garden. When the design is completed, we always offer a fully itemised fixed quotation of the garden build cost so there are no hidden extras.

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How will you know what sort of garden I’m looking for?

Initially we arrange a date for a Consultation. Prior to this you will send us photos and complete a detailed questionnaire so we can prepare. At this initial Zoom Consultation we talk to you about your requirements and ideas, your investment budget and show you examples. Let us know what you like and dislike. Show us your own ideas too. And if you don’t have a clue yet- we are here to inspire and help. That is what our designers are for. It’s about making your dream garden come true.

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How and when do I pay?

We take payments in planned pre-agreed stages as we complete the work for you. We will lay this out in our design presentation proposal.

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Do you work in the winter?

Yes. In fact, it’s probably the best time of year to have your garden done. You are probably not going to be using it and will want it to be ready for when the weather improves!

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Can you plant in the winter?

Yes, if the ground isn’t waterlogged or frozen. Traditionally, it was the time of year when gardens were planted before the advent of pots enabling all year round planting.

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What is Soft Landscaping?

This is about looking after the green things that are living.  This includes your plants, flowers, trees, shrubs, hedges, turf laying, garden maintenance, seeding and grass cutting etc. 

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What is Hard Landscaping?

These are hard manufactured features in your garden that need to be built like areas of paving, concreate, walls, raised borders, gravel, water features, pergolas, decking and ponds etc. Full garden makeovers will need a mixture of both hard and soft landscaping in their garden designs. 

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What will happen when it rains?

Most of the time we can undertake different tasks that are not weather determined. Ultimately sometimes though the great British weather is too bad, and we have to come back the following day.

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